F A Q
Frequently Asked Questions
How long does shipping take?
Once dispatched, your order will be delivered within 3 to 5 business days. Orders placed on weekends or public holidays will be processed on the following business day.
What are the shipping costs?
Free shipping on all orders over 350 CHF.
A standard shipping fee of 17.50 CHF applies to orders under 350 CHF.
Where do you deliver?
Currently, we deliver exclusively within Switzerland. We do not ship to addresses outside of Switzerland.
What materials are your products made of?
All products in the Lumoria Mérinza collection are crafted from 100% genuine leather, featuring premium craftsmanship and carefully selected materials.